Program Development and Change Management

This procedure describes the process of managing a change in the frontend (desktop / laptop infrastructure and related applications) production environment.

The objective of this procedure is to ensure the integrity and availability of Company information and to prevent damages from uncontrolled configuration changes to all IT and physical infrastructure services…

The objective of vulnerability and patch Management process is to keep the components that form part of information technology infrastructure (hardware, software and services) up to date with the latest…

The objective of this procedure is to set in place IT patch management strategies and create consistently configured operational environment that is secured against known malfunction and vulnerabilities in operating…

This IT Risk Standard supports the IT control framework with respect to segregation of IT environments.

This document defines the procedure of software upgrade and patches installation.

Purpose of this document is to describe all the required (“rules”) and optional (“recommendations”) elements which have to be covered during any project implementation.

This procedure is intended to document the system development process implemented at the Company.

The main objective of this procedure is to ensure that standardized methods and procedures are used for efficient and prompt handling of all internal developments decided in the IT Committee.