Computer Operations

The main objective of this procedure is to provide clear rules and guidelines for the design, operation and support of firewalls within Company.

The primary goal of the Incident Management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations.

The objective of this procedure is to describe general steps for incident and problem management regardless of the system and technology platform used.

IT Operation and Maintenance Policy is designed to provide a common framework for all operational activities carried out in the IT Department, consistent with company policies and best practices.

The purpose of this policy is to capture the requirements of the Company regarding controls preventing, detecting, suppressing and countering malicious software.

The objective of this SLA is to state those services provided by IT Department to all Client Departments and any guidelines, parameters and procedures to be followed between IT Department…

This IT Risk Standard is aimed at IT Operations processes rather than normal end user activities and addresses IT requirements which must be incorporated into system deployment, system support, system…