CONTENT

1. OVERVIEW
1.1 PROCEDURE OWNER
1.2 CLASSIFICATION
1.3 APPLICABLE REGULATIONS
1.4 RELATED [COMPANY] NORMS AND PROCEDURES
1.5 OBJECTIVES
1.6 AUDIENCE AND SCOPE
1.7 DOCUMENT SUPPORT
2. DEFINITIONS & ABBREVIATIONS
3. TOOL DESCRIPTION
3.1 INTERNAL AUDIO, VIDEO AND WEB CONFERENCING SOLUTIONS
3.2 EXTERNAL AUDIO AND EVENT CONFERENCING SOLUTIONS
3.3 EXTERNAL WEB CONFERENCING SOLUTION
4. POLICY
4.1 INTERNAL AUDIO, VIDEO AND WEB MANDATORY SOLUTION
4.2 EXTERNAL AUDIO AND WEB CONFERENCING SUPPLIERS – INTERCALL, BTELECOM AND WEBEX
4.3 VARIATIONS TO POLICY
5. CONFIDENTIALITY
6. USE OF AUDIO CONFERENCE RECORDING FEATURES
7. EXCEPTIONS
8. FINAL CONSIDERATIONS
8.1 DISCIPLINARY ACTIONS AGAINST PROCEDURE VIOLATION
8.2 DOCUMENT REVISION

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